1Instagram
Save your photos
In Instagram, open Accounts Centre → Your information and permissions → Export your information, and choose your posts. Instagram emails the file when it’s ready.
From Instagram and WhatsApp
You sell on Instagram. Now have a shop of your own.
Your products, prices, delivery areas and ways to pay in one online store, while you keep selling on Instagram and taking orders on WhatsApp.
Example
Shop · Delivery
Beirut$3.001–2 days
Mount Lebanon$4.002–3 days
North, South, Bekaa$5.003–4 days
Free delivery over $100
CourierWakilniAramexLibanPostTotersYour own
Aramex and LibanPost: the tracking link fills itself in.
The steps
Six steps, one thing each.
2Helm
Add your products
In Shop → Products, add each product with its photos, price, colours and stock. Rather we did it? Send us your list and photos below.
3Helm
Set your delivery and ways to pay
Add your delivery areas with their fees, and choose how buyers pay: Whish, OMT, bank transfer or cash on delivery.
Example
WhishPays first, pastes the reference
OMTPays first, pastes the reference
Shop · Ways to pay
WhishPays first, pastes the referenceOMTPays first, pastes the referenceBank transferPays first, pastes the reference
Cash on deliveryMarked paid when the money arrivesBeirut, Mount Lebanon · +$1
4Instagram and Facebook
Keep selling on Instagram
Your shop makes a product feed for Meta, in English or Arabic. Paste its address into Meta Commerce Manager, and your products show on Instagram and Facebook with your shop’s prices and stock.
5WhatsApp
Keep your WhatsApp orders
When someone orders on WhatsApp, add the order in Helm, so every order, its delivery and its payment are in one list.
Example
New order
Taken by
WhatsAppMessageIn person
Layla+961 70 000 000
Linen shirt · M · Sand× 1$34.00
Delivery · Beirut$3.00
Cash on deliveryAdd order
6Your customers
Tell your customers
Put your shop’s address in your Instagram bio, your WhatsApp profile and your Status. Send WhatsApp broadcasts only to people who agreed to get them.
Or let us do it
Rather we set it up? We will.
Send your Instagram address. Our team adds your products from your list and photos.
- Free with a Helm trial or plan
- We reply to your request within one business day
Questions
Can I bring my WhatsApp catalogue across?
WhatsApp has no catalogue export, so products are added in Helm, by you or by our team.
Does Helm post to Instagram or message on WhatsApp for me?
No. Helm makes the product feed Instagram reads; posting and chats stay in Instagram and WhatsApp.
Can buyers still order on WhatsApp?
Yes. Add those orders in Helm, next to the ones from your site.
Selling in Lebanon? See how Helm runs an online store in Lebanon, compare Helm and Shopify, or see every moving guide.